1.Definition of personal information

In this Privacy Policy, personal information shall mean personal information as defined in Article 2.1 of the APPI (including information about customers necessary for the use of our services).

2.Purpose of use of personal information

The Company will use the personal information for the following purposes:

• To provide, develop, and improve "Lawyer Robot", "Labor Robot", "Metaverse Mall", and any other products and services provided by the Company (hereinafter "the Services")
• To provide information on the Services and to respond to inquiries, etc.
• To provide information on the Company's products, services, etc.
• To respond to any violation of the Company's terms, policies, etc. (hereinafter "the Terms") regarding the Services (including refusal of user registration for users who have violated the terms in the past).
• To notify you of changes to the Terms of the Services, etc.
• To analyze information on the status of customer use of services for the purpose of improving the Services, developing new services, etc.
• To respond to inquiries and confirm the identity of the user.
• To conduct surveys and marketing regarding the Services.
• To conduct drawings for campaigns, etc., and to send prizes and products.
• To create statistical data related to the Services in a format that does not identify individuals.
• To contact as necessary when using the Services, such as informing of other information regarding the Services.
• To exercise rights or fulfill obligations based on contracts, laws, etc.
• For other purposes incidental to the above purposes of use

3.Method of collecting personal information, etc.

In order to provide the Services, the Company collects the following information from our customers in the following manner. However, if the required personal information is incomplete when using the Services, the Company may not be able to provide appropriate services.

Information to be collected
Name, address, e-mail address, telephone number, user ID

Method of collection

1. Method of input by customers on the Services
2. Method of input by the customer on the inquiry form regarding the Services
3. Method of collecting information when the customers use the Services

The Company will retain the information specified in Section 3.1.1 during the provision of the Services and after the termination of the Services. However, when there is no longer a need to use such information, we will endeavor to delete such information without delay.

4.Change of purpose of use of personal information

The Company may change the purpose of use of personal information to the extent that it is reasonably deemed to be relevant, and will notify the individual (hereinafter "the Individual") who is the subject of the personal information or make a public announcement in the event of a change.

5.Personal information use

Except as permitted by the APPI or other laws and regulations, we will not handle personal information beyond the scope necessary to achieve the purpose of use without obtaining the consent of the Individual. However, this does not apply in the following cases:

1. When required by law.
2. When disclosure is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the Individual.
3. When disclosure is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the Individual.
4. Cases in which the provision of personal information is necessary for cooperating with a state organ, a local government, or an individual or entity entrusted by either a state organ or local government to execute affairs prescribed by law, and in which obtaining the consent of the Individual is likely to impede the execution of the affairs concerned.
5. Cases in which personal data is provided to an academic research institution, etc., and such academic research institution, etc. needs to handle such personal data for academic research purposes.

The Company will not use personal information in a manner that may encourage or induce illegal or unjust acts.

6.Proper acquisition of personal information

The Company shall acquire personal information in an appropriate manner and shall not acquire personal information through deception or other wrongful means.

The Company will not acquire special care-required personal information (as defined in Article 2 Paragraph 3 of the APPI) without obtaining the prior consent of the Individual, except in the following cases:

1. Cases falling under any of Items 1 through 4 in Section 5.1.
2. Cases in which the Company acquires the special care-required personal information from an academic research institution, etc. and it is necessary to acquire such special care-required personal information for academic research purposes.
3. Cases in which the special care-required personal information is disclosed by the Individual, a national agency, a local government, or an academic research organization, etc.
4. Cases in which the special care-required personal information is obtained by visually inspecting or photographing the person and is obvious from the appearance of the person.
5. Where the Company receives provision of the special care-required personal information from a third party.

7.Safety management of personal information

The Company will exercise necessary and appropriate supervision over the Company's employees to ensure that personal information is managed safely against risks such as loss, destruction, falsification, and leakage of personal information. In addition, when we outsource all or part of the handling of personal information, we will provide necessary and appropriate supervision to ensure that the outsourced company manages the personal information safely.

8.Reporting, etc. in case of leakage

In the event of leakage, loss, damage, etc. of personal information handled by the Company, the Company will report to the Personal Information Protection Committee and notify the Individual in accordance with the provisions of the APPI.

9.Third party provision

The Company will not provide personal information to a third party without obtaining the prior consent of the Individual, except in cases falling under any of the items in Section 5.1. However, the following cases do not fall under the provision of personal information to third parties as stipulated above.

1. Cases in which personal information is provided in conjunction with the outsourcing of all or part of the handling of personal information within the scope necessary for the achievement of the purpose of use
2. Cases in which personal information is provided as a result of the succession of business due to merger or other reasons
3. When personal information is jointly used in accordance with the provisions of the APPI

Notwithstanding the provisions of Section 9.1, except in cases falling under any of the items of Section 5.1, the Company shall obtain the prior consent of the person to whom the personal information is to be provided to a third party located in a foreign country, if providing the personal information to a third party located in a foreign country.

The Company shall create and preserve records in accordance with Article 29 of the APPI when providing personal information to a third party. When receiving personal information from a third party, the Company shall perform the necessary confirmation in accordance with Article 30 of the APPI, and shall create and preserve records related to such confirmation.

10.Disclosure of personal information, etc. and notification of purpose of use

When the Company is requested by the Individual to disclose personal information or to notify the purpose of use of personal information in accordance with the provisions of the APPI, the Company will disclose such information to the Individual without delay after confirming that the request is made by the Individual or duly authorized representative. Please note that a fee (2,000 JPY per case, tax included) will be charged for the disclosure of personal information or notification of the purpose of use.

11.Correction of personal information, etc.

When the Company receives a request from the Individual to correct, add, or delete personal information on the grounds that it is untrue (hereinafter "the Correction"), the Company will, after confirming that the request is made by the Individual, conduct the necessary investigation without delay within the scope necessary to achieve the purpose of use, and based on the results of that investigation, the Correction of the content of the personal information shall be made and the Individual notified accordingly.

12.Suspension of use of personal information, etc.

When the Individual requests suspension of use or deletion of personal information in accordance with the provisions of the APPI on grounds such as handling beyond the stated purpose of use, acquisition through wrongful means, or when the Company no longer needs to use the personal information, and such request is found to have reason, the Company shall implement the suspension without delay and notify the Individual accordingly.

13.Provision of information related to personal information to third parties

When a third party is expected to acquire information related to personal information as personal data, the Company will not provide such information to such third party without first confirming that the consent of the Individual has been obtained, except in the cases listed in each item of Section 5.1.

14.Handling of pseudonymized personal information

When creating pseudonymized personal information, the Company shall process personal information in accordance with the standards set forth in the regulations of the Personal Information Protection Commission. The Company will comply with all applicable provisions of the APPI regarding pseudonymized personal information, including restrictions on use beyond the purpose, provision to third parties, and cross-referencing with other information to identify individuals.

15.Handling of anonymized personal information

When creating anonymized personal information, the Company shall process personal information in accordance with the standards set forth in the regulations of the Personal Information Protection Commission, and will publicly announce the items of information included in such anonymized personal information. The Company shall not attempt to re-identify individuals from anonymized personal information.

16.Use of cookies and other technologies

The Services may use cookies and similar technologies, which helps the Company understand how the Services are used and contribute to improving the Services. If you wish to disable cookies, you may do so by changing the settings on your web browser. However, if you disable cookies, you may not be able to use some of the features of the Services.

The Company may use Google Analytics, which may use cookies and similar technologies to collect data. The collection of such data is not information that can be used or recognized as personal information. For more information on how Google Analytics collects and processes statistical information, please visit here.

17.About the server

The server used by "Lawyer Robot" and "Labor Robot" are Amazon Web Services (AWS) provided by Amazon.com, and the security level regarding the server is based on the security policy of AWS.
AWS (https://aws.amazon.com/) AWS White Paper (https://aws.amazon.com/whitepapers/)

18.About security regarding communication

SSL (Secure Sockets Layer)/TLS (Transport Layer Security), a protocol (mechanism) for sending and receiving encrypted data over the Internet, is used for communication. The contents of communications by users regarding inquiries, modifications, etc. of personal information are encrypted by a mechanism called SSL/TLS.

19.Contact information

For requests for disclosure, opinions, questions, complaints, and other inquiries regarding the handling of personal information, please contact the following:

20.Continual improvement

The Company will review the operation of our handling of personal information from time to time and strive for continuous improvement, and may change the Privacy Policy from time to time as necessary. In such cases, the revised privacy policy will apply from the date of publication.